Steam: Linqvist | Diablo III BattleTag: Linqvist#2147 | 3DS FC: 3480 - 2716 - 8572 | Switch FC: 7266 - 9152 - 6228 | PlayStation Network/Nintendo Network ID: Lingasm | "If there is a strong general, there will be no weak soldiers." - ??
"It is a mistake to think you can solve any major problems just with potatoes." - Douglas Adams
Zegt dit:
Charles (Humble Bundle)
Aug 26 09:39
Hi Emilio,
Thank you very much for letting me know about the error message you were receiving. That piece of information was crucial in helping me understand this situation. It appears that the gifter of the Steam key has unfortunately already used this key on their own Steam account. Due to an issue with the keys in this bundle they were able to be redeemed and then gifted despite already being used. I apologize for this confusing situation!
You may consider reaching out to the gifter to alert them of this situation. Again, I am very sorry for the trouble! Let me know if I can assist you with any further questions or concerns.
Take care!
-Charles
Humble Support Ninja
Dus jammer dan
Quote:
Erg apart, ook nergens zichtbaar op mijn Steam account dat ik iets van die bundle heb geredeemed. Daarnaast ben ik er zelf ook vrij zeker van dat ik voor de actie nog geen enkele keer op die pagina ben geweest.Contact gehad met helpdesk.
Zegt dit:
Charles (Humble Bundle)
Aug 26 09:39
Hi Emilio,
Thank you very much for letting me know about the error message you were receiving. That piece of information was crucial in helping me understand this situation. It appears that the gifter of the Steam key has unfortunately already used this key on their own Steam account. Due to an issue with the keys in this bundle they were able to be redeemed and then gifted despite already being used. I apologize for this confusing situation!
You may consider reaching out to the gifter to alert them of this situation. Again, I am very sorry for the trouble! Let me know if I can assist you with any further questions or concerns.
Take care!
-Charles
Humble Support Ninja
Dus jammer dan
Gepost door: Optiflex op 26-08-2014 19:23
Zegt dit:
Charles (Humble Bundle)
Aug 26 09:39
Hi Emilio,
Thank you very much for letting me know about the error message you were receiving. That piece of information was crucial in helping me understand this situation. It appears that the gifter of the Steam key has unfortunately already used this key on their own Steam account. Due to an issue with the keys in this bundle they were able to be redeemed and then gifted despite already being used. I apologize for this confusing situation!
You may consider reaching out to the gifter to alert them of this situation. Again, I am very sorry for the trouble! Let me know if I can assist you with any further questions or concerns.
Take care!
-Charles
Humble Support Ninja
Dus jammer dan
Gepost door: Optiflex op 26-08-2014 19:23
Ik stuur je zo in ieder geval via PM wat alternatieven, zonder prijs laat ik jou en Fant in ieder geval niet zitten!